We have a simple process that makes it easy for our customers to capture the perfect customisation and receive their final keepsake piece.
We communicate with you at every step of the process so you understand where you are on your Deja Marc journey. If you have any further questions please review our FAQs pages. Already have a fingerprint? Upload via the product page when ordering or for existing orders click here.

STEP ONE
Order your keepsake jewellery.

STEP TWO
Our team will dispatch your free Fingerprint Kit within 24 hours.

STEP THREE
The Fingerprint Kit comes with an ink strip and step-by-step instructions to capture your print.

STEP FOUR
Once complete, upload your fingerprints using the QR code provided in your kit, or via email.

STEP FIVE
Our team will engrave and personalise your jewellery. Production time takes approximately 7 days.

STEP SIX
Our team will then dispatch your beautifully packaged final keepsake, with tracking.
We communicate with you at every step of the process so you understand where you are on your Deja Marc journey. If you have any further questions please review our FAQs pages. Already have your handwritten words? Upload via the product page when you order.

STEP ONE
Upload a clear image of your chosen handwriting on the product page.

STEP TWO
Our team will engrave and personalise your jewellery. Production time takes approximately 7 days.

STEP THREE
Our team will then dispatch your beautifully packaged final keepsake, with tracking.
We communicate with you at every step of the process so you understand where you are on your Deja Marc journey. If you have any further questions please review our FAQs pages. Already have a paw print? Upload via the product page when ordering, or click here for existing orders.

STEP ONE
Order your keepsake jewellery.

STEP TWO
Our team will dispatch your free Paw Print Kit within 24 hours.

STEP THREE
The Paw Print Kit comes with a large ink strip and step-by-step instructions to capture your print.

STEP FOUR
Once complete, upload your fingerprints using the QR code provided in your kit, or via email.

STEP FIVE
Our team will engrave and personalise your jewellery. Production time takes approximately 7 days.

STEP SIX
Our team will then dispatch your beautifully packaged final keepsake, with tracking.
Each piece of jewellery purchased comes with a free fingerprint or paw print kit, including instructions for you to capture the perfect print. However if you require instructions, these are detailed below for you.
STEP 1. Your Fingerprint Kit comes with an ink strip. Only when you're ready to capture your print, pull apart the ink strip and place the two
usable strips on a hard surface.
STEP 2. With clean and dry hands / paws, place the index fingertip / paw straight down onto the ink strip.
Tip: Don't roll your finger, and don't press too hard.
Tip: Groomed paws produce the best results.
STEP 3. With the plain paper close by, remove your finger / paw from the ink strip and transfer it to the plain paper and press
down. Repeat as many times as required. You'll start to get the hang of it after a few attempts.
Tip: Light to medium firmness gets the best results. If you are seeing dark smudged prints, you are pressing too hard.
STEP 4. Once finished, wait 10 minutes until dry. Using your phone camera, scan the QR code provided and follow the on-screen
instructions to upload your prints. Once approved, Deja Marc will email to confirm your piece has moved into the production stage.