Shipping Information
Australia
We facilitate two deliveries with every order, if you have selected a free print kit:
- The Print Kit – dispatched within 24 hours of ordering via Australia Post.
- The Final Bespoke Jewellery Piece – engraved, polished, packaged and shipped within 1 week of receiving your approved prints.
Once your jewellery has been engraved and has passed all quality checks, it will be securely shipped with Australia Post, requiring a signature upon delivery. You will receive email updates and tracking details at each step of the process.
*Delivery times may vary for rural areas (4-5 business days for TAS, WA & NT).
**Express shipping applies to metro areas; check Australia Post’s network for eligibility.
Track your order: A tracking number and link will be sent via email once your order has been dispatched. Check estimated delivery times for your postcode here.
New Zealand
All shipping to New Zealand is Express Shipping, which takes approximately 4 business days, with the chance that delivery times may vary for rural areas. We facilitate two deliveries with every order, if you have selected a free fingerprint kit:
- The Fingerprint Kit – dispatched within 24 hours of ordering.
- The Final Bespoke Jewellery Piece – engraved, polished, packaged and shipped within 1 week of receiving your approved prints.
Once your jewellery has been engraved and has passed all quality checks, it will be securely shipped with Australia Post, requiring a signature upon delivery. You will receive email updates and tracking details at each step of the process.
International Orders
You can easily check if we deliver to your country by browsing the dropdown menu below:
Please note: Our Australian site ships exclusively within Australia and New Zealand.
For all international orders outside of these regions, we handle shipments through our international website, which you can access here. If you have any trouble, please reach out to our team at hello@dejamarc.com and they will assist with placing your order.